Shipping & Delivery

UPS/USPS STANDARD SHIPPING

You can usually expect delivery within 3-7 business days from order date (business days are Monday-Friday, excluding holidays). You’ll receive an email with tracking information when your order is shipped.

Your shipping charges will be calculated and viewable at checkout.

Some oversized items may not be available for delivery to Alaska and Hawaii.

48 Contiguous United States   Alaska and Hawaii
Order Total Charge   Order Total Charge
Up to $15 $4.95   Up to $15 $24.95
$15.01 - $25.00 $6.95   $15.01 - $25.00 $26.95
$25.01 - $35.00 $7.95   $25.01 - $35.00 $27.95
$35.01 - $50.00 $10.95   $35.01 - $50.00 $30.95
$50.01 - $75.00 $11.95   $50.01 - $75.00 $31.95
$75.01 - $100.00 $14.95   $75.01 - $100.00 $34.95
$100.01 - $125.00 $16.95   $100.01 - $125.00 $36.95
$125.01 - $150.00 $18.95   $125.01 - $150.00 $38.95
$150.01 - $200.00 $21.95   $150.01 - $210.00 $41.95
$200.01 - $250.00 $25.95   $210.01 and above 20%
$250.01 - $300.00 $29.95      
$300.01 - $400.00 $39.95      
$400.01 and above 10%      

Additional Shipping and Handling Charges & Availability: Additional shipping and handling charges may apply to items that are large, bulky or require special packaging. The additional shipping and handling amount, if applicable, will appear on product detail pages and at checkout.


QUICK SHIP VIA UPS

For authorized orders received by noon CT, you can expect delivery within 2-3 business days (business days are Monday-Friday, excluding holidays). You’ll receive an email with tracking information when your order is shipped.

Quick Ship Via UPS delivery offers faster delivery. Charges are based on your order’s total value. Your shipping charges will be calculated and viewable at checkout.

Order Total Charge
Up to $15 $24.95
$15.01 - $25.00 $26.95
$25.01 - $35.00 $27.95
$35.01 - $50.00 $30.95
$50.01 - $75.00 $31.95
$75.01 - $100.00 $34.95
$100.01 - $125.00 $36.95
$125.01 - $150.00 $38.95
$150.01 - $210.00 $41.95
$210.01 and above 20%

Additional Shipping and Handling Charges & Availability: Additional shipping and handling charges may apply to items that are large, bulky or require special packaging. The additional shipping and handling amount, if applicable, will appear on product detail pages and at checkout.

Some oversized items may not be available for this delivery option.

Quick Ship Via UPS delivery is available in the 48 contiguous United States.


IN-HOME DELIVERY BY TRUCK

Please allow 1-3 weeks for In-Home Delivery by Truck. You will receive an email when our delivery carrier receives your order. The carrier will then contact you via phone and email to schedule the delivery of your item within a two-hour delivery window. In-Home Delivery is not available in Alaska or Hawaii, and is currently limited to certain markets – please contact Customer Service at 800-245-4595 for more information. The person accepting delivery must be present and at least 18 years of age. Please share any delivery or access restrictions (gated access to home, elevator or stair location, etc.) with the delivery carrier in advance.

Our In-Home Delivery service offers two options:

In-Home Delivery - $119.00

Your order will be delivered to a single room in your house. Unpacking, assembly and packing material removal are not included in this service.

White Glove In-Home Delivery - $149.00

Includes Basic Service, plus your items will be unpacked and assembled, and packing material will be removed.


FREE STORE PICKUP

For online orders you need the next day (or sooner), select our free Store Pickup option.

Most Store Pickup orders are processed within hours. You’ll receive an email notifying you when your order is ready for pickup at the store you’ve chosen. Occasionally, items may need to ship from one of our distribution centers to the store, which may add to the pickup time.

Additional Shipping and Handling Charges & Availability: There are no shipping or handling charges for online orders that are picked up in store.

This option is available for most items, with the exception of some furniture and assorted items. Please call Customer Service at 800-245-4595 for more information about the availability of your items.

Store pickup is available in all U.S. Pier 1 Imports stores.