I loved Pier 1 as a customer and I wanted to work for a company that appreciates and takes care of their associates as much as they do their customers.

I have that here. They make sure I have the resources to do my job and do it well.

The welcoming environment makes you feel like you are home, even at work.

- Stefanie D.

Customer Relations

Customer Relations Employee Stephanie D.

From my first interview, it was clear Pier 1 was different.

The work is challenging, yet rewarding, and the environment is something you won’t get anywhere else.

It’s fun and you’re surrounded by people who want to support you and watch you grow to your full potential.

- Will A.

Customer Relations

Customer Relations Employee Will A.

Customer Relations Careers

Our call center is located in Fort Worth, TX

Our customer relations associates are the voice of our brand, providing our customers with a Pier 1-of-a-Kind experience with their knowledge, conversation and support skills.

For those looking for a career in customer service where you can make a difference and lose your commute, look no further than Pier 1! Our Customer Relations team members enjoy working from home after 90 days of training at our Home Office. To help our customers to the fullest, this full-time, phone-based role requires supporting our stores and customers with answering questions, placing orders and managing the customer experience.

The first step in our application process is to complete an online employment application and a short pre-employment assessment.

General Assessment Tips:

  • Schedule and plan for adequate time (approximately 45 minutes) to complete the employment application and to take the assessment.
  • Ensure your environment allows you to concentrate.
Pier 1 Corporate Employees happy about their job at Pier 1

Life at Pier 1 Imports

Learn about the culture, the people, and the community that make Pier 1 Imports a career-oriented workplace.

Explore Life at Pier 1