Mid Summer Sale

Our Hottest Mid-Summer Sale is Here!

Save Up to 65% Off from Gorgeous Giclee Prints, to Stylish Lamps, Chairs, Pillows, Statement Rugs, and more!

P.S. Check back often for daily deals with OVER 65% OFF! Sale offers switch at midnight EST.

Standard Shipping

DELIVERY TIME: “While we typically ship orders within 5-7 business days from the date of purchase, due to severely constrained market conditions, we cannot guarantee less than a 14 day delivery. We will notify you of any delays exceeding this timeframe and your rights thereafter.

Note: items ordered together may not arrive in the same box.”

Free shipping on orders over $149 excluding rugs and furniture. You’ll receive an email with tracking information when your order is shipped.

Your shipping charges will be calculated and viewable at checkout. We are unable to ship to PO Boxes, please make sure you include a physical delivery address when checking out.

At this time, we do not offer a white glove delivery option.

Some oversized items may not be available for delivery to Alaska and Hawaii.

48 Contiguous United States
Order Total	Charge
Up to $15	$4.95
$15.01 - $25.00	$6.00
$25.01 - $45.00	$8.00
$45.01 - $65.00	$11.00
$65.01 - $90.00	$14.00
$90.01 - $125.00	$17.00
$125.01 - $200.00	$21.00
$200.01 & over	10%

Alaska and Hawaii
Order Total	Charge
Up to $15.00	$24.95
$15.01 - $25.00	$26.00
$25.01 - $45.00	$28.00
$45.01 - $65.00	$31.00
$65.01 - $90.00	$34.00
$90.01 - $125.00	$37.00
$125.01 - $200.00	$41.00
$200.01 & over	$50.00 & Up

Note: items ordered together may not arrive in the same box.”

Last updated February 1st, 2022

Due to COVID-19 return processing times are taking longer than normal. Please allow us 14-21 days to process your return. Thank you for your patience.

IMPORTANT: With limited exceptions, returns (i) are refunded to customer by store credit redeemable on pier1.com and (ii) customer is responsible for return shipping charges.

Please know that we understand that choosing the right décor for your home/office can be a tedious process. We want you to feel confident in your purchase. This is why we are more than happy to assist you with finding the right choice. If it’s not the right fit, we’ll help you get there.

You can return most items for a store credit within 30 days of delivery. Unless noted below, outbound shipping charges are non-refundable and you will be responsible for all return shipping costs.

Clearance merchandise and any items marked “Final Sale” cannot be returned. Other nonreturnable merchandise includes clearance items, personalized items, bundled items at discount rates (e.g. “4 for $20”; unless the entire bundle is returned), items marked nonreturnable at the checkout or within the product description page, and products that have been assembled

If there is a mistake with your order, or items arrive defective/damages at the time of receipt, we will take care of it and work with you to find the best solution as further described below.

To begin the return/exchange process, please reach out to our customer service team for assistance. Our Customer service representatives are available by email support@pier1.com

Returns/Exchanges

You can return most items for a store credit within 30 days of delivery. Return shipping costs apply, and the item must be:

In its original, undamaged condition
Disassembled, if the item was originally delivered disassembled
In its original packaging. If the original packaging is too damaged to be shipped back, you must use a similar sized box as the original or a box no longer than 108 inches.

There are a few items that can’t be returned:

Clearance items
Gift cards
Personalized items
Bundled items at discounted rates, e.g. “5 for $25” (unless the entire bundle is returned)
Items you have already assembled
Items marked “Final Sale” on the sale page
Open Box Items

Any outbound shipping charges collected on the order will not be refunded

Defective Product and Returns due to Our Error

If there are mistakes with your order, or items arrive defective/damaged at the time of receipt, we’ll make it right by sending you replacement parts or accessories, replacing the item or issuing you a refund. In such an event, there is no return shipping charges.

Order Cancellations

We strive to have all orders picked, packed, and shipped as quickly as possible because we know you can't wait to receive it! With that in mind, once your order is placed, we are not able to cancel your order. Please see the return policy for additional information if a return is still needed.