UPS/USPS Standard Shipping
You can usually expect delivery within 3-7 business days from order date (business days are Monday-Friday, excluding holidays). You’ll receive an email with tracking information when your order is shipped.
Your shipping charges will be calculated and viewable at checkout.
Some oversized items may not be available for delivery to Alaska and Hawaii.
Additional Shipping & Handling Charges: Additional shipping and handling charges may apply to items that are large, bulky or require special packaging. The additional shipping and handling amount, if applicable, will appear on product detail pages and at checkout.
Quick Ship Via UPS
For authorized orders received by noon CT, you can expect delivery within 2-3 business days (business days are Monday-Friday, excluding holidays). You’ll receive an email with tracking information when your order is shipped.
Quick Ship Via UPS delivery offers faster delivery. Charges are based on your order’s total value. Your shipping charges will be calculated and viewable at checkout.
Additional Shipping & Handling Charges and Availability: Additional shipping and handling charges may apply to items that are large, bulky or require special packaging. The additional shipping and handling amount, if applicable, will appear on product detail pages and at checkout.
Some oversized items may not be available for this delivery option.
Quick Ship Via UPS delivery is only available in the 48 contiguous United States.
White Glove In-Home Delivery
$99 with orders of $799 or more.
White Glove In-Home Delivery is available in about 14 days to most areas; delivery to remote areas may vary. Your order will be fully inspected and delivered to your room(s) of choice, where items will be unpacked and assembled, and packing materials removed; assembly of items with your existing furniture (headboards, bed frames, table tops, table bases, etc.) not included. Additional items not eligible for In-Home Delivery that are purchased on the same order are eligible for free standard shipping; order inspection, unpacking and assembly of these items and removal of packing materials not included. In-Home Delivery price does not include local delivery charges for in-stock store items. In-Home Delivery is not available in Alaska, Hawaii or Canada. Contact Customer Relations at 1-855-513-5138 for more information.
You will receive an email when our delivery carrier receives your order. The carrier will then contact you via phone and email to schedule the delivery of your order within a two-hour delivery window. The person accepting delivery must be present and at least 18 years of age. Please share any delivery or access restrictions (gated access to home, elevator or stair location, etc.) with the delivery carrier in advance.
Free Store Pickup
This shipping option is available for the majority of our merchandise, with the exception of items designated as Online Only or In-Home Delivery Only, at all U.S. Pier 1 Imports stores. Just select our free Store Pickup option during checkout. Most Store Pickup orders are processed within hours, and you will receive an email notifying you when your items are ready for pickup at the Pier 1 store of your choice that has them in stock.
If your items are not in stock at your preferred store, they may be eligible for Free Ship to Store from one of our distribution centers and should arrive in about 14 days in the contiguous U.S., or three weeks or less in Alaska and Hawaii. You will receive an email when your order ships from our distribution center to the store. Once the store receives your order, they will contact you when your order is ready for pickup.
Additional Shipping & Handling Charges and Availability: There are no shipping or handling charges for online orders that are picked up in store. Please call Customer Service at 800-245-4595 if you have any questions regarding the availability of your items.