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Stories

  • User Content Release
    August 18, 2021

    USER CONTENT RELEASE

    Unless you really enjoy reading legal terms, you're probably here because we noticed something wonderful you posted on social media, and we asked for permission to use it. So first of all, thanks for being your fun, creative self. We love it when you use Pier 1 as your inspiration to do something unique, beautiful and totally you.
    Read now
  • Create Your Dreamy Lazy Sunday Space
    August 11, 2021

    CREATE YOUR DREAMY LAZY SUNDAY SPACE

    Sundays were made for being lazy. For curling up with a book, taking a nap, or just dreaming the day away. Explore ten of our favorite ideas for creating the perfect space for doing absolutely nothing at all.

    Read now
  • Pier1ofakind Sweepstakes
    June 7, 2021

    PIER1OFAKIND SWEEPSTAKES

    Pier1ofakind Sweepstakes on Instagram Official Rules NO PURCHASE NECESSARY.  A PURCHASE OR PAYMENT OF ANY KIND WILL NOT INCREASE YOUR CHANCES OF WINNING. BY ENTERING THE SWEEPSTAKES, ENTRANT AGREES TO THESE OFFICIAL RULES.  ALL PHOTOS SUBMITTED MAY APPEAR ON SPONSOR’S...

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  • 10 Ways to Style Your Seating Vignettes
    May 19, 2021

    10 WAYS TO STYLE YOUR SEATING VIGNETTES

    Besides the kitchen, the living room is where the most life happens -- between entertaining, family game night, and lazy afternoons. But knowing just how to arrange your seating so it’s functional, makes the most of your space, and creates a cozy ambiance in your home can be a bit tricky. 
    Read now
  • Get Inspired By the Top Color Trends of 2021
    March 30, 2021

    GET INSPIRED BY THE TOP COLOR TRENDS OF 2021

    Looking to give your home a little refresh with the most popular colors of the year? Get inspired by the top five color trends of 2021 and fun ideas to work them into any room in your home -- indoors or out. No matter what your design style, there’s a hue that will harmonize perfectly with your look. 
    Read now
  • Guide to Home Fragrances
    January 17, 2021

    GUIDE TO HOME FRAGRANCES

    When it comes to selecting your signature home fragrance, there are So. Many. Options. If you’re not sure how to decide what type of scent to use where, this might help. 
    Read now
  • Create Your Scent Story
    January 14, 2021

    CREATE YOUR SCENT STORY

    Your home has a signature look, thanks to your oh-so-chic and creative design choices. But, what about a signature scent? Enhance your home with fragrances that speak to your style to create a scent story that is yours and yours alone -- and that your guests will always remember. 

    Read now
  • Creative Small-Space Storage Solutions
    January 4, 2021

    CREATIVE SMALL-SPACE STORAGE SOLUTIONS

    Living large in a small space? Whether you’re in a cozy apartment, a tiny home, or an older home with of-the-era charming-sized rooms, your storage choices are likely at a premium. But don’t worry, your square footage scarcity is no match for these clever storage solutions that put every inch of available space to work for you. 
    Read now
  • Pier 1 is...
    December 7, 2020

    PIER 1 IS...

    Contest for a chance to win a $200 gift card! Throughout the month of December, we’d love to hear your favorite Pier 1 stories to help us continue to shape the brand you’ve grown to love. For a chance to win a $200 Pier 1 gift card, leave a comment on this post (hyperlink to IG post) sharing what Pier 1 is to you. Stay tuned each week and be sure to turn on post notifications to make sure you don’t miss out on an opportunity to enter!
    Read now
  • A colorful outdoor patio scene with versatile Pier 1 outdoor wicker furniture.
    December 4, 2020

    WICKER FURNITURE GUIDE | PIER 1 IMPORTS

    Pier 1 is well-versed in wicker. When we first opened in 1962, we brought you our one and only Pier 1 Papasan Now we offer an impressive collection of wicker furniture in a variety of materials, from natural rattan to banana leaf. After all these years, we’re still your wicker authority.
    Read now
  • 5 Ways to Stay Connected During the Holidays
    December 3, 2020

    5 WAYS TO STAY CONNECTED DURING THE HOLIDAYS

    The joy of the holidays is all about spending time with the ones you love. And this year is no different. A little distance can’t put a damper on the spirit of the season, especially when you pull out all the stops to keep everyone connected. 
    Read now
  • A Very Merry Gift Guide
    November 18, 2020

    A VERY MERRY GIFT GUIDE

    Pier 1 is your one-stop-shop for filling all your holiday stockings and gift boxes this year. But if your head is dancing with visions of sugarplum fairies AND nutcrackers AND ornaments AND festive fragrances … we can help you narrow it down! 

    Read now
  • What is Pier1OfAKind?
    November 6, 2020

    WHAT IS PIER1OFAKIND?

    Pier1ofakind is a place to unleash your creativity. We’re here to give you all things inspiration. Don’t know where to start on your new tablescape? Let us inspire you. Looking for what’s trending? A seasonal refresh? New recipes? DIY’s? Sit down and start browsing, cause we’ve got you covered.
    Read now

Standard Shipping

Free shipping on orders over $99. Free shipping does not apply to furniture and rugs which will be charged standard shipping rates. You’ll receive an email with tracking information when your order is shipped.

Your shipping charges will be calculated and viewable at checkout.   We are unable to ship to PO Boxes, please make sure you include a physical delivery address when checking out.

At this time, we do not offer a white glove delivery option.

Some oversized items may not be available for delivery to Alaska and Hawaii.

48 Contiguous United States
Order Total Charge
Up to $35 $4.95
$35.01 - $50.00 $6.95
$50.01 - $100.00 $9.95
$100.01 - $125.00 $12.95
$125.01 - $150.00 $14.95
$150.01 - $200.00 $16.95
$200.01 - $250.00 $19.95
$250.01 - $300.00 $24.95
$300.01 - $400.00 $29.95
$400.01 and above 10%
Alaska and Hawaii
Order Total Charge
Up to $15 $25.00
$15.01 - $25.00 $27.00
$25.01 - $35.00 $28.00
$35.01 - $50.00 $31.00
$50.01 - $65.00 $32.00
$65.01 - $85.00 $35.00
$85.01 - $100.00 $37.00
$100.01 - $125.00 $38.00
$125.01 - $150.00 $40.00
$150.01 - $200.00 $42.00
$200.01 and above 20%

 Last updated December 30, 2020

Due to COVID-19 return processing times are taking longer than normal.  Please allow us 14-21 days to process your return before contacting customer support regarding the status of your return. Thank you for your patience.

 

IMPORTANT:  With limited exceptions, returns (i) are refunded to customer by store credit redeemable on pier1.com and (ii) customer is responsible for return shipping charges. 

Please know that we understand that choosing the right décor for your home/office can be a tedious process. We want you to feel confident in your purchase. This is why we are more than happy to assist you with finding the right choice. If it’s not the right fit, we’ll help you get there.

You can return most items for a store credit within 30 days of delivery. Unless noted below, outbound shipping charges are non-refundable and you will be responsible for all return shipping costs.

Clearance merchandise and any items marked “Final Sale” cannot be returned. Other nonreturnable merchandise includes clearance items, personalized items, bundled items at discount rates (e.g. “4 for $20”; unless the entire bundle is returned), items marked nonreturnable at the checkout or within the product description page, and products that have been assembled

If there is a mistake with your order, or items arrive defective/damages at the time of receipt, we will take care of it and work with you to find the best solution as further described below.

To begin the return/exchange process, please reach out to our customer service team for assistance. Our Customer service representatives are available by phone (888) 384-0700 or email support@pier1inc.com

Returns/Exchanges

You can return most items for store credit redeemable on pier1.com within 30 days of delivery.  The following will apply:

  • Only outbound shipping charges for damaged orders will be refunded. All other shipping charges are non-refundable and will automatically be deducted from the refund credit amount.
  • Clearance merchandise, any items marked “Final Sale” or marked nonreturnable may not be returned/exchanged.
  • Returns/exchanges are not accepted on pillows, comforter sets, or other bedding products.
  • We reserve the right to refuse returns/exchanges of items that are not in as-new condition due to damage or misuse by the customer.
  • Each returned item must be in its original condition and packaging to be accepted.
  • We are not liable for any return packages that may become lost or stolen in transit. Please keep proof of postage and/or return tracking number when shipping back returns.
  • Refunds are generally issued within 5-7 business days after we have processed your return.

Defective Product and Returns due to Our Error

If there are mistakes with your order, or items arrive defective/damaged at the time of receipt, we’ll make it right by sending you replacement parts or accessories, replacing the item or issuing you a refund.  In such an event, there is no return shipping charges. 

Order Cancellations

Because your order is processed as quickly as possible, there is a 15 minute window for order cancellation during our normal business hours. Please call Customer Service at (888) 384-0700 immediately if you have placed an order in error. If the cancellation request occurs more than 15 minutes after the order is placed, or outside of our normal business hours, the order will be delivered, and must be processed as a return upon delivery.

 

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Pier 1 VIP

Pier 1 VIP Program

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