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Enjoy the benefits of Pier 1 Rewards

Get free shipping & returns on selected items, 10% off everything, and exclusive access to our new collections and promotions

Join Rewards Cancel anytime

VIP Member Benefits

Here's what you'll receive if you sign up

Free shipping & returns
Free Shipping & Returns On Rewards Items

Pier 1 Rewards members enjoy complimentary shipping and returns on thousands of products indicated by the rewards logo.

10% off everything
10% Off Everything

You’ll automatically get a 10% off discount on everything - including new arrivals! VIP discounts do not stack with other coupons.

Early access to products and promotions
Insider Content

Be ahead of everyone by getting exclusive access to our new collections, designers, styles, and promotions.

Pier 1 VIP

What Our VIP Members Are Saying:

"It’s the ultimate shopping experience! I love getting discounts on everything on-site and having access to new styles. It has paid for itself after my 1st purchase!"
-- Shaon

"It’s so worth it! Love that I get discounts sitewide plus, it saves me from the cost of returning pieces too."
-- Bianca

"Pier 1 has so many new beautiful pieces! I enjoy having access to new designers and collections ahead of everyone. Plus, I get discounts on everything! It’s amazing!"
-- Anna

Join Rewards

FAQ

You can choose between monthly or annual billing, starting from the date of your first Pier1 purchase after signing up.

The Pier 1 Rewards Program is only $9.99 for a monthly membership or $69.99 for an annual membership - a nearly $50 discount!

Currently, we are only able to offer the Rewards member benefits to people located inside of the United States.

Join Pier 1 Rewards Today!

Sign up now and enjoy exclusive, early access offers and insider access to new styles and promos!

Monthly

$9.99 /Month
Pier 1 Rewards

*Pier1 Rewards is unavailable outside of the U.S.

Terms and Conditions

When you purchase a subscription, you are signing up for the perks of being a rewards member. Perks include a 10% discount sitewide, as well as, free shipping and returns on eligible items. Eligible items are select products with rewards logo badge shown on the product’s dedicated page. Based on the subscription package you select, you will be billed for your subscription at the interval and price you select. Your payment details will be stored securely and you will be charged for your subscription at the interval you select, unless you choose to pay in advance. Subscriptions will automatically renew at the end of your selected interval. If you do not want to renew your subscription you may cancel. You may cancel your subscription at any time through your Pier 1 account under the “manage subscription” button. Cancelling your membership cancels your rewards for the following subscription period, it does not refund your purchase. Our customer support team can be reached by email at support@pier1.com

Standard Shipping 

Most purchases shipped from our warehouses will arrive within 5-7 business days. If there is a delay, we will notify you by email. Some items sent directly from our suppliers may take longer, and items ordered together may not arrive in the same box.

Free shipping on orders over $149 excluding rugs and furniture. You’ll receive an email with tracking information when your order is shipped.

Your shipping charges will be calculated and viewable at checkout.   We are unable to ship to PO Boxes, please make sure you include a physical delivery address when checking out.

At this time, we do not offer a white glove delivery option.

Some oversized items may not be available for delivery to Alaska and Hawaii.

48 Contiguous United States
Order Total Charge
Up to $15 $4.95
$15.01 - $25.00 $6.00
$25.01 - $45.00 $8.00
$45.01 - $65.00 $11.00
$65.01 - $90.00 $14.00
$90.01 - $125.00 $17.00
$125.01 - $200.00 $21.00
$200.01 & over 10%
Alaska and Hawaii
Order Total Charge
Up to $15.00     $24.95
$15.01 - $25.00 $26.00
$25.01 - $45.00 $28.00
$45.01 - $65.00 $31.00
$65.01 - $90.00 $34.00
$90.01 - $125.00 $37.00
$125.01 - $200.00 $41.00
$200.01 & over $50.00

 Last updated February 1st, 2022

Due to COVID-19 return processing times are taking longer than normal.  Please allow us 14-21 days to process your return. Thank you for your patience.

 

IMPORTANT:  With limited exceptions, returns (i) are refunded to customer by store credit redeemable on pier1.com and (ii) customer is responsible for return shipping charges. 

Please know that we understand that choosing the right décor for your home/office can be a tedious process. We want you to feel confident in your purchase. This is why we are more than happy to assist you with finding the right choice. If it’s not the right fit, we’ll help you get there.

You can return most items for a store credit within 30 days of delivery. Unless noted below, outbound shipping charges are non-refundable and you will be responsible for all return shipping costs.

Clearance merchandise and any items marked “Final Sale” cannot be returned. Other nonreturnable merchandise includes clearance items, personalized items, bundled items at discount rates (e.g. “4 for $20”; unless the entire bundle is returned), items marked nonreturnable at the checkout or within the product description page, and products that have been assembled

If there is a mistake with your order, or items arrive defective/damages at the time of receipt, we will take care of it and work with you to find the best solution as further described below.

To begin the return/exchange process, please reach out to our customer service team for assistance. Our Customer service representatives are available by email support@pier1.com

Returns/Exchanges

You can return most items for a store credit within 30 days of delivery. Return shipping costs apply, and the item must be:

  1. In its original, undamaged condition
  2. Disassembled, if the item was originally delivered disassembled
  3. In its original packaging. If the original packaging is too damaged to be shipped back, you must use a similar sized box as the original or a box no longer than 108 inches.

There are a few items that can’t be returned:

  • Clearance items
  • Gift cards
  • Personalized items
  • Bundled items at discounted rates, e.g. “5 for $25” (unless the entire bundle is returned)
  • Items you have already assembled
  • Items marked “Final Sale” on the sale page
  • Open Box Items


Any outbound shipping charges collected on the order will not be refunded

    Defective Product and Returns due to Our Error

    If there are mistakes with your order, or items arrive defective/damaged at the time of receipt, we’ll make it right by sending you replacement parts or accessories, replacing the item or issuing you a refund.  In such an event, there is no return shipping charges. 

    Order Cancellations

    We strive to have all orders picked, packed, and shipped as quickly as possible because we know you can't wait to receive it! With that in mind, once your order is placed, we are not able to cancel your order. Please see the return policy for additional information if a return is still needed.

     

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    Pier 1 VIP

    Pier 1 VIP Program

    Member benefits include:

    • Exclusive discounts & deals
    • Early access to products and promotions
    • $25 off this month only! (YEARLY SUBSCRIPTION)

    Yearly

    $74.99 /Year

    Was $99.99

    No thanks

    *VIP PROGRAM STARTS IN FEBRUARY

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