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Help Center

With current circumstances related to COVID-19 and Pier 1 going out of business, our response time has greatly increased due to our reduced staff. With increased safety measures established in our distribution centers, online orders are taking much longer to process than in the past. To find additional information regarding these and other concerns related to our wind down please visit our Customer FAQ.

CONTACT US

 

Orders before September 1st or In-Store Purchases:

Customer Service at (800) 245-4595 

Hours of Operation: M-F 8a-6p CST

Text: (817) 697-2735

Email: customerservice@pier1.com

Online Orders after September 1st: 

Customer Service at (888) 384-0700

Email: support@pier1inc.com

Hours of Operation: M-F 8a-6p CST

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